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What is the future for High Street Travel Agents?
Following the Court of Appeal decision which means that agents will not have obtain ATOLS, there may have been a collective sigh of relief from the retail trade. But with operators led by Thomson poised to hugely increase their dynamic packaging capabilities following the ruling, agents will face even more competition. And with more customers booking online, how should high street agents respond? Who is leading the fight in the retail revolution? The discussion was moderated by travel industry journalist and commentator Jeremy Skidmore, featured a range of top speakers. The event was held on November 16 between 16.30-18.30 in Hilton London Canary Wharf ,South Quay, Marsh Wall, London - E14 9SH.
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