Mario Hardy was appointed CEO of PATA by the PATA Executive Board at the last Executive Board Meeting held in Phnom Penh, Cambodia in September 2014. TravelMole Publisher, Charles Kao, catches up with Mr Hardy, an entrepreneur and serial angel investor with close to 30 years of combined leadership, corporate development and change management experience.
Prior to PATA, Mr Hardy worked 14 years for UBM/OAG, a business with a focus on data analytics and events for the aviation sector, and occupied several leadership roles in London, Beijing and Singapore. He began his career with People's Express Airlines in 1985, before joining Canadian Airlines in 1987 where he spent 12 years in a number of sales, marketing and operational roles, leading to his appointment in a senior management role heading the Group Sales & Charter division in 1997.
TravelMole Publisher speaks to Lionel about Singapore's transformation over past 5 years, including their successful integrated resorts (i.e. Sentosa and Marina Bay Sands); the new "Gardens by the Bay", a 101-hectare horticultural attraction with simulated global climate; F1 racing; diversity of food (food stalls to highly acclaimed restaurants). And, plans for next 5 years, which include a new National Stadium in support of sports tourism (football, rugby); new museum....
TravelMole Publisher catches up with Niall in China, where he was with Ireland Tourism Minister, and Irish Hotels Federation members on their first major promotional trip. Niall also talks about the new "Wild Atlantic Way" program focusing on the 2500 km western coastal route; record double digit growth from US, Canada, Australia, Germany...., helped by the recent reduction of VAT and travel tax.
It has been a busy year for The Travel Corporation's Trafalgar, Contiki, Insight...new tour operator acquisition and iconic additions to the Red Carnation Hotels collection. Brett also tells TravelMole Publisher about the World Travel & Tourism Council acknowledgement and growth in China, as well as their how sustainable tourism has become part of their DNA.
Ruan Samarasignhe, Jetwing Hotels Managing Director, tells TravelMole Publisher about the 40 year path this family run business has taken towards their sustainable growth, which was recognized with this Award for the Ecolodges they developed on neglected land, incorporating and enhancing the surrounding eco system and training hundreds of unemployed youth into the hospitality industry.
Caroline Bremner, Head of Travel and Tourism at Euromonitor International explains how they create market research reports, statistics and online information systems on various travel industry sectors and related markets, including recent studies, Rise of Mobile; growth of peer to peer model and brands (i.e. Airbnb, car sharing, etc.). TravelMole Publisher also speaks to Caroline about customer demand for sustainable tourism products.
Olivia Tagalik, Arviat Tourism Office, tells TravelMole Publisher about Arviat, an area with evidence of over 900 years of inhabitance by nomads, where the current hamlet was created only 50 years ago by the Inuit people, on the western shore of the Hudson Bay, subsisting on fishing and hunting. The community is the host to visitors, which the community has a limited to around 250 per year, which provides them sufficient income and limits the impact on their community and environment. Arviate Tourism Office has been providing training to the community on how to handle tourism.
One of the earliest Sustainable Tourism commitment by major global hotel group, Faith Taylor tells TravelMole how her position come to being and evolved over the past 10 years, including the business case which evolved; Dow Jones sustainability data for rating companies; how Wyndham's sustainability programs impacts all the divisions (operations, housekeeping, sales...) throughout the group's 7,400 hotels under 15 brands spanning 66 countries; impact on sales and recruiting; which consumer markets and segments care about green; impact on staff's personal lives, homes and family members; how are small and medium properties are embracing and participating, if at all...simple industry guidelines and business cases available to them; working with Obama Administration on best sustainability practices for industry.
Dipak Deva updates TravelMole Publisher about WTTC India Initiative's activities to bring awareness of tourism's potential for Indian communities and economy, including recent work with southern Indian states, changes to India visas, upgrading rail stock...also hear what Dipak has to say about local restaurants and new bread of chefs.